Studios
The service is not anonymous. It is handled by the Gạo Nâu photography system in Vietnam, with consultation available before you arrive.
Studios and contact
Chân dung như họa is a fine art portrait branch of Gạo Nâu Chụp Ảnh. Consultation, team scheduling, Hanoi and Ho Chi Minh City studios are handled by the same operating system, and international clients can start with remote consultation before choosing a date.
A warm studio in Hanoi for portraits, ao dai, family keepsakes and gift commissions.
The Le Van Sy studio serves clients in southern Vietnam with consultation, shooting space, wardrobe and props.
International and local clients use the same Gạo Nâu contact team for concept, booking, payment and coordination. If you are outside Vietnam, send your travel dates or preferred contact channel first.
Shared policy
These policies are aligned with the Gạo Nâu photography system so clients understand booking, deposit, payment, privacy, delivery options and issue handling before committing.
Clients can reschedule up to two times without extra fee. If the client cancels, the deposit is non-refundable because it reserves the team, time slot and concept preparation.
Force majeure such as weather, natural disaster, epidemic or events beyond control will be handled by rescheduling or refunding the deposit as appropriate.Gạo Nâu offers a free reshoot within seven days if the error is caused by the company, such as wrong concept, technical failure affecting the whole set, or wardrobe different from the confirmed agreement.
Requests outside the selected package are quoted separately.Prices are displayed in VND. The studio accepts cash at the studio, bank transfer and supported digital wallets at the counter. A deposit of at least 30% confirms the appointment.
For international clients, payment method, currency questions and any print, frame or delivery cost are confirmed during consultation.Booking information such as name, phone, email and service requests is used only for consultation, appointment confirmation, customer care and legal obligations.
Personal information is not sold, rented or shared with third parties outside the service scope.Complaints are received by email, hotline or in person. The process includes receiving within 24 hours, checking, proposing a solution and carrying out the agreed solution.
Total handling time is up to 15 working days from receipt.Start a portrait
Share a short story, your preferred art direction, where you are based and when you may be in Vietnam. The Gạo Nâu team can advise remotely before you book a studio session.